This is a story about a systems integrator who knows how to specialize and deliver superior solutions to the customer-in this case Pro-Vigil Inc. and its end-user, the Vineyard subdivision in San Antonio. But it's much more than a happy ending with a satisfied customer, albeit that is the desired end result as always. It's really all about a company taking advantage of new and emerging systems technologies to build the business and of course that means being a pioneer in IP video, the Web, software as a service and networks and servers.

"Pro-Vigil was founded on the belief that live video surveillance (not event-based monitoring) still has a place in the industry, a very important one," said Ben Molloy, vice president, Business Growth and Development. "Since we began in business three years ago the company has been engineering video systems solutions with this philosophy in mind," he said.

"The key to Pro-Vigil's service is the ability to remotely communicate with a present threat real-time via various outputs and to prevent an incident from occurring whenever possible," Molloy added. "No analytics can beat the power of the human mind."

From its pledge to use live video has blossomed a company that's engineering its own software and also hosting remote server solutions to meet the ever-growing needs of the video surveillance market. Their solution was just what the end-user wanted; Vineyard property management chose Pro-Vigil based on the ability to monitor the installed cameras live--namely the pool and recreational center areas, Molloy said.

End-user wants live video feeds

The Vineyard subdivision is managed by Spectrum Association Management LP. Spectrum oversees some over 160 communities in San Antonio, Houston, Laredo, Dallas and Austin. Jeffrey Kahl, Ph.D. and board president for the Vineyard Subdivision and Catherine S. Heimer, Community Manager for Spectrum Association Management LP wanted a system specification that would address some of the security issues at the property's complex. They wanted to keep live eyes on multiple swimming pools and provide surveillance and video at entry points to document and prevent damage to physical properties in both areas.